Kindergarden Delft Zuid

Anitha BrouwerGoogle

1 jaar geleden

!! I've been thinking of wanting to share my story, and I've finally come to it. I hope that my story will help other parents understand that you should never fully trust day care workers or believe that the manager(s) would be there for your best interest. However, this may ofcourse not apply to everyone who works at a day care, there are also really good carers. So, let's get to it. I chose kindergarden for the well created service. I had my first baby, and after 3 months I had to bring her to day care. My baby girl was breast fed, but going to daycare made this challenging, so we had to also feed her formula (Goat milk). This transition was daunting because sucking out of a bottle was new and formula is also just way thicker than my breast milk. So my baby had to get used to it, she was a small drinker and she knew very well to show if she wanted more or if she had enough. Most of the time she would drink her milk up in two parts, so not in one go. I had informed this to the childcare worker many many times. I always informed everything properly. Anyway, one day me and my husband paid a surprise visit to pick our baby up, and I saw the worker Mihiriban who was taking care of my baby forcing her to drink. It just tore me apart. My baby was crying with her body stretched and tensed, her fists tightened and her cry was saying "I've had enough to drink for now". The worker who I mentioned was also rudley holding my baby in a diagonal position on her right upper thigh, so not in her arms with support under her back and bottom, and what she did was not a comfortable position for a baby to drink. Then she said these words to my baby "😡 NO YOUR REALLY GOING TO DRINK NOW"! 💔 It was so horrible for me to have had this experience, but I am glad I did. I trusted them, but God showed me that not eveyone is good. >I then asked her to hand my baby over to me so I could give her the bottle. And she just walked away from me to the garden. No apology nothing. And there was a colleague sitting right next to this worker, she knew it was wrong what happened, but was too scared to say anything about it. On a later day, I tried to meet and talk to Mihiri the carer, together with the assistant manager, but she straight up lied : she said she never did such a thing! She denied the whole thing; in shock I looked around to see if there are any cameras. The worker proudly said, "no there are no cameras here". It was so disgusting to see the way she lied, it just made me sick. Then she lied more and said that I had complained to other workers saying that she doesn't greet my husband. I never did such a thing, and when I approached her about this in front of other staff member to prove that she is not telling the truth, she ran away. I asked the rest if I have ever made such complaints. And everyone was in shock. Moreover, when I tried to speak with the location manager, she didn't believe me either. I told her to explain to me how the worker should hold the baby, she didn't give me an answer, I told her that my baby was moving her head away from the bottle and crying and Mihiri just forced the bottle in my little angels mouth; It was disgusting. I was so happy my husband was with me that moment. We both saw it, so i had a witness. But if he was not there I would feel so alone and helpless. Trust me, always be sceptical and pay those surprise visits. Never trust them to come up for you, because they are all colleagues and don't dare to be honest people. Mothers and Fathers leave their little angels behind to be taken care of with respect. It's someone else's baby. It's everything to them. If there is anything they should always contact the parents, and if they can't do their job right with taking care of new born babies then they should go work with older kids. So here is my stroy. Please always observe these workers. They may talk and smile, but they don't understand that every baby is different. And no matter how much you study, or how well you are trained, listen to the mother/father.

Sonia CascanteGoogle

2 jaar geleden

We've been bringing our 2-year-old son to this daycare, and we couldn't be happier. The freshly cooked warm meals for lunch, the cleanliness, and the variety of activities they offer make it an excellent choice. The outdoor play area is notably spacious, contributing to a positive experience for our child.

Johan van BalenGoogle

2 jaar geleden

Fijne transparante en gezellige kinderopvang. Aardige pm-ers en ze hebben verstand van zaken. Het is netjes opgeruimd en schoon. Maar belangrijker is dat ze goed met de baby's en kinderen omgaan. Aanrader dus!!!